Senior DevOps Engineer

As a Senior DevOps Engineer at Synapse Analytics, you'll be an infrastructure leader, driving the development and strategy for our complex and critical hybrid environments. You'll take ownership of major infrastructure initiatives that span both on-premises data centers and public cloud platforms, contributing significantly to the technology strategy and ensuring the high quality, scalability, and security of our applications. You'll also play a crucial role in mentoring and guiding less experienced DevOps engineers, fostering a culture of excellence and continuous improvement across all infrastructure disciplines.

Responsibilities

• Lead the discovery, architecture, and delivery of major hybrid infrastructure initiatives and complex systems.

• Design and advocate for significant architectural and infrastructure decisions impacting both cloud and on-premises environments, ensuring alignment with the overall business strategy and engineering needs.

• Set and enforce high standards for DevOps practices, best practices, and security principles across the team, leading by example.

• Mentor and coach DevOps Engineer I and II colleagues, providing deep technical guidance, fostering their growth, and leading strategic discussions on hybrid cloud strategy.

• Solve highly complex, ambiguous, and strategic infrastructure challenges that have a broad impact on the organization's products and services.

• Collaborate extensively with senior leadership, engineering, and product teams to define requirements, evaluate feasibility, and deliver robust, integrated solutions.

• Identify and address critical security threats, performance bottlenecks, and single points of failure across the entire infrastructure stack.

• Proactively identify, prioritize, and lead efforts to address technical debt and process inefficiencies in the infrastructure and CI/CD pipelines.

• Research, evaluate, and propose new infrastructure strategies and technologies to improve the product offering and development processes.

• Act as a primary point of contact for complex, high-severity infrastructure-related incidents, leading diagnosis and resolution.

• Clearly and regularly communicate complex infrastructure strategies, trade-offs, and cost models to both technical and non-technical stakeholders.

• BS/BA, MS, or PhD equivalent in Computer Science, Engineering, or a related field.

• 5+ years of experience in DevOps, Site Reliability Engineering, or a senior infrastructure role.

• Excellent experience in designing, building, and managing large-scale, high-availability infrastructure across both cloud (AWS, GCP, Azure) and on-premises environments, with deep expertise in container orchestration platforms like RKE2 and OpenShift.

• Strong knowledge of networking fundamentals (IP, TCP, UDP, etc.) and security concepts (Network Security, application security, cryptography).

• Solid understanding of the technical aspects of software development, system architecture, and how the Linux operating system works.

• Excellent troubleshooting skills, including solving complex system problems and navigating business ambiguities in hybrid settings.

• Deep expertise and extensive experience in DevOps methodologies and frameworks (e.g., CI/CD, GitOps, Infrastructure as Code).

• Expert knowledge and experience in defining infrastructure vision, strategy, and roadmaps for hybrid environments.

• Expert understanding of the end-to-end product development lifecycle.

• Strong understanding of business principles, KPIs, and financial modeling related to infrastructure costs (e.g., CapEx vs. OpEx).

• Deep knowledge of the AI/ML industry and relevant market trends.

• Extensive experience in leading and facilitating cross-functional teams.

• Strong experience in mentoring and developing junior team members.